cancellation policy
consumers is entitled to a right of withdrawal according to the following proviso, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity can be attributed to:
A. Cancellation policy
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
the The cancellation period is fourteen days from the day on which you or a third party named by you who is not the is the carrier who has or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must send us (NOVISauto GmbH, Talring 118, 47802 Krefeld, Germany, phone: 02151 393593, fax: 02151 369615, email: info@novisauto.de) a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To the To comply with the cancellation period, it is sufficient for you to send us the notification of exercising your right of cancellation expiry of the cancellation period.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. The direct costs of returning goods that, due to their nature, cannot normally be sent back to us by post (forwarding goods), are estimated at a maximum of around 215 euros for each such goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely in the case of contracts for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature.
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
General information
1){{ n }} Please avoid damage and contamination of the product. Please send the goods in{{ n }} original packaging with all accessories and with all packaging components back to us. use{{ n }} if necessary, a protective outer packaging. If you no longer have the original packaging, please take care of it{{ n }} suitable packaging for adequate protection against transport damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the above paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal are.
B. Withdrawal Form
If you want to revoke the contract, please fill out this form and send it back.
On
NOVISauto GmbH
Valley Ring 118
47802 Krefeld
Germany
Fax: 02151 369615
Email: info@novisauto.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of the consumer(s) (only for notice on paper)
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date
(*) Delete where not applicable
